Terms and Conditions of Service
Services
Fees and Payment
Subject to the terms and conditions of this Section 2, and as the sole consideration for the performance of the Services under this Agreement, Customer shall pay Company all properly invoiced fees in accordance with and as set forth in the Order and/or in this Agreement (the “Fees”). Customer will be responsible for all taxes related to the Services unless and until Customer has a tax resale certificate on file with Company. Time and material fees shall be based on hours of service (rounded up to the nearest hour). Company reserves the right to adjust Fees at its discretion with at least seven (7) days’ written notice to Customer, regardless of the remaining duration of the Term (“Early Fee Increase”). (a) Invoices and Payment. Unless otherwise stated in the Order, Company will invoice Customer monthly. Customer will incur a reasonable administrative fee per invoice if it requires billing on any other schedule. Customer must submit any questions or disputes to Company in writing by emailing hello@wildflowerpropertyservices.com or text messaging (209)532-6980 within seven (7) days of the invoice date. Company will accept ACH transfers and credit or debit card payments. Customer is responsible for any administrative costs or processing fees associated with any other payment method. Unless otherwise agreed to in writing by Company, payment is due and may be auto-charged upon delivery of an invoice. Customer agrees to make full payment of all Fees upon completion of service and, unless otherwise agreed to in writing, no later than fifteen (15) calendar days from the date of Company’s invoice (“Net 15”), in U.S. Dollars. AN INTEREST CHARGE OF TWO AND ONE-HALF PERCENT (2.5%) PER MONTH OR 10 PERCENT (10%) PER ANNUM OF ANY OUTSTANDING BALANCE NOT PAID WITHIN THIRTY (30) DAYS WILL BE ADDED UNTIL PAYMENT IS MADE IN FULL; provided, however, pursuant to California Civil Code § 3289, total interest may not exceed ten percent (10 %) simple interest per annum, and any amount above that limit will be automatically reduced to the maximum rate permitted by law. Company’s receipt and acceptance of any payment less than the full amount due shall not waive any rights of Company. Company may set-off any amount due from Customer, whether or not under this Agreement, against any amount due to Customer hereunder. Customer may not withhold payment of any amounts due and payable by reason of any set-off of any claim or dispute with Company. All costs and expenses, including but not limited to collection fees and reasonable attorney’s fees for the collection of any overdue amount due Company, shall be paid by Customer. (b) Record Requests. Subject to the terms and conditions of this Section 2(b), Customer may request copies of Company’s records and documentation related to any Services (and resulting Fees) for a period of thirty (30) days following the date such Services and Fees are invoiced to Customer. Company has no obligation to respond to or comply with any Customer requests for records or documentation that are received at any time following this thirty (30) day request period. Customer will be charged a reasonable administrative fee at the time it submits any records request, and Company will have a reasonable period of time (not less than seven (7) calendar days) to retrieve and deliver the requested documentation to Customer.
Term and Termination
(a) Term. Unless otherwise stated in the Order, the initial term of this Agreement shall be a period of fifty-two (52) weeks commencing effective as of the date the Services are first provided at the Service Location and continuing through and until fifty-two (52) weeks thereafter (the “Initial Term”). If agreed upon by Customer after notice from the Company thirty (30) days ahead of expiration of the Initial Term, the Agreement shall automatically renew for successive fifty-two (52) week term (the “Renewal Term” and together with the Initial Term, the “Term”). If the Term is renewed for one or more Renewal Term, the terms and conditions of this Agreement during each Renewal Term shall be the same as the terms and conditions in effect immediately prior to such renewal, subject to any changes to these Terms (including changes in the fees in accordance with Section 2). If Customer provides timely notice of nonrenewal, then this Agreement shall terminate on the expiration of the then-current Term, unless sooner terminated as provided in this Section 3. (b) Service Period. Notwithstanding the foregoing, Customer acknowledges and agrees that the service period(s) during which Company is obligated to perform the Services (the “Service Period”) coincides with the Term. (c) Termination. If Customer defaults in any payment when due, fails to perform any of its other obligations under this Agreement, becomes the subject of any bankruptcy or insolvency proceeding, or whenever, in Company’s discretion, there is doubt as to Customer’s financial stability, Company may, in its sole discretion and without prejudice as to its other lawful remedies, cancel or defer performance, demand immediate payment of all of Customer’s outstanding invoices or account balances (plus any additional costs, expenses, losses or damages, including without limitation, lost profits, incurred by it as a result of such cancellation, delay, default or bankruptcy), condition future performance against payment of cash in advance and/or terminate any Order or this Agreement. Upon termination of the Agreement by Company for any reason, Customer will immediately pay Company for all Services completed prior to termination. (d) Early Termination. Either Company or Customer may cancel or defer its rights or obligations under this Agreement or an Order upon giving written notice thirty (30) days prior (the “Cancellation Period”). Customer is responsible for the payment of Services previously scheduled within the Cancellation Period. Company will perform aforementioned Services unless Customer requests otherwise in writing. If Customer suspends or terminates an Order prior to the expiration of the Term, Customer will be responsible for a Fee in the amount of five percent (5%) of the remaining value of the Order in addition to the total amount of any Discounts applied to Services previously rendered as part of the Order (together, the “Early Termination Fee”). Customer is responsible for the payment of the Early Termination Fee and all Services previously scheduled to occur during the Cancellation Period, regardless of the reason for Customer’s cancellation, suspension, deferral, or inaccessibility of the Service Location(s). If Customer does not agree to an Early Fee Increase as provided for in Section 2, Company shall waive the Early Termination Fee and the Cancellation Period. If Customer fails to pay any amounts as and when due, Company may, immediately and without prejudice as to its other legal rights or remedies, stop performing Services under any Order until all amounts due to Company are paid in full (as confirmed in writing by Company). If Services are stopped due to Customer non-payment for a period of more than thirty (30) days, this Agreement and all Orders will automatically terminate (and Customer shall be liable for the resulting Early Termination Fee(s)).THE PARTIES INTEND THAT THE EARLY TERMINATION FEE CONSTITUTES COMPENSATION TO COMPANY FOR THE ADMINISTRATIVE WORK, CHANGES TO SERVICE SCHEDULES AND CANCELLATION OF THIRD PARTY CONTRACTS THAT WILL OCCUR AS A RESULT OF THE CANCELLATION AND/OR EARLY TERMINATION OF ANY ORDER, AND NOT A PENALTY. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE HARM AND DAMAGE TO COMPANY’S BUSINESS OPERATIONS CAUSED BY CUSTOMER’S EARLY TERMINATION AND BREACH OF THIS AGREEMENT WOULD BE IMPOSSIBLE OR VERY DIFFICULT TO ACCURATELY ESTIMATE, AND THAT THE EARLY TERMINATION FEE IS A REASONABLE ESTIMATE OF THE ANTICIPATED OR ACTUAL HARM AND DAMAGE THAT MIGHT ARISE FROM A CUSTOMER BREACH, AND THAT CUSTOMER’S PAYMENT OF THIS EARLY TERMINATION FEE WILL BE CUSTOMER’S SOLE LIABILITY AND ENTIRE OBLIGATION TO COMPANY IN THE EVENT OF CUSTOMER’S EARLY TERMINATION OF AN ORDER.
Site Conditions
(a) Customer shall clearly mark and identify boundaries of each Service Location and shall provide Company a professional survey of the Service Location or cause the Service Location to be staked if reasonably requested by Company. Customer shall clearly mark and identify all concealed conditions on the property (including utility facilities). Customer shall notify Company of, and provide copies upon request, all relevant environmental or geotechnical studies or similar information in Customer’s possession and control regarding the Service Location(s). Customer shall be responsible for identifying and marking underground utilities before work begins. Customer shall provide Company (and its subcontractors), utility companies and other similar third parties with access to the Service Location(s) at all reasonable times so as not to impede scheduled services. (b) An express condition to Company’s performance of Services is that the Service Location(s) shall be accessible to Company’s personnel and equipment during daylight hours unless otherwise agreed upon. Customer shall communicate to Company in writing at least two (2) business days prior, the date and time of any daylight period wherein Service Location(s) will be inaccessible, or personnel will be unwelcome. Customer shall be solely responsible for taking all measures necessary to provide Company with a safe and suitable work environment, including, without limitation, any other precautions reasonably requested by Company prior to the provision of the Services. Customer acknowledges that a safe work environment is necessary for the performance of the Services and that Company may, at Company’s sole discretion, refuse to perform the Services in a work environment that it reasonably determines to be unsafe or unsuitable (including without limitation, the storage of biohazardous materials, poor site drainage, disrepair of retaining walls, cement or asphalt in walkways or parking surfaces or other site improvements at the Service Location). Company shall not be liable for any delay in the completion of or inability to complete the Services resulting from Customer’s failure to provide a suitable work environment or legally compliant site. If Company incurs any cost or expense attributable to any of the foregoing events, conditions or circumstances, such costs and expenses will be deemed “Additional Services” and billed to Customer at Company’s then-applicable hour rate(s). (c) Customer is solely responsible for ensuring that all gates, doors, and access points at the Service Location(s) are properly secured before and after Services, and for safely confining and supervising pets, livestock, and persons during and after Services. Company’s personnel may open gates or access points to perform the Services. While Company will use reasonable care to secure gates, doors of access points when entering and exiting areas within the Service Location, Company does not guarantee that any gate, door, or access point will be closed, latched, or locked after Services. Customer acknowledges that (i) the condition, alignment, or hardware of gates and latches may affect whether they remain secured; and (ii) Company shall have no liability for any escape, loss, injury, or damage involving animals, persons, or property arising out of or related to any gate, door, or access point being left open, unlatched, or unlocked, except to the extent caused solely by Company’s gross negligence or willful misconduct. At Customer’s request, Company may include specific gate instructions in the Order, but such instructions do not constitute a warranty or guarantee of outcome. (d) Pricing in the Order is based on the state of the Service Location at the time of the estimate meeting. If a Service Location has not been maintained by Customer in the state observed during the estimate meeting, Company reserves the right to refuse performance of the Services and may, in its sole discretion, re-quote the Services based on the current condition of the Service Location.
Warranties
Limitation of Liability
(a) Unless directly caused by the sole negligence or willful misconduct of Company, its agents, subcontractors or representatives, Company shall in no event be liable or responsible to Customer for any damages, losses or liabilities arising from: (i) any natural causes or Force Majeure Event (as defined below); (ii) any unseen, unknown or concealed conditions in, on or about the Service Location(s) or any condition at the Service Location(s) that are not caused by the Services performed by Company; (iii) the performance of Services beyond the boundaries of the Service Location(s) if the boundaries were not properly staked or marked by Customer; (iv) use of products or performance of Services in conformance with any manufacturer directions, guidelines, warranty, standards or recommendations or otherwise in conformance with industry standards; or (v) Customer’s failure to fulfill any of its own obligations or responsibilities under the Agreement, including Customer’s responsibility to ensure Service Location(s) and any pets, livestock and persons present at Service Location(s) are secured during and after Services. (b) Customer shall indemnify, defend and hold Company harmless from and against any losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest penalties, fines, fees, costs or expenses of any whatever kind (including reasonable attorneys’ fees, fees and the costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers) incurred by Company relating to, arising out of or resulting from: (i) any limitations or restrictions Customer has imposed upon the performance of the Services, or rejection of Services recommended to Customer (whether in the Order or other written communication); (ii) the site conditions at the Service Location(s) (excluding those caused by Company); or (iii) Customer’s own negligence, willful or intentional misconduct or breach of the Agreement.(c) IN NO EVENT SHALL COMPANY BE LIABLE TO CUSTOMER OR ANYONE CLAIMING BY, THROUGH OR UNDER CUSTOMER FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OF ANY NATURE, WHETHER ARISING IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, INCLUDING, WITHOUT LIMITATION, DELAY, LOST REVENUE, LOST PROFITS OR LOSS OF GOODWILL, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Customer must notify Company within three (3) business days of any obvious or visible alleged damage resulting from the Services. Failure to report such damages in a timely manner shall constitute a waiver and release of claims relating thereto. Customer’s aggregate recovery from Company for any claim other than those excluded herein shall not exceed the Fees paid by Customer for the Services giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise. If, for any reason, the foregoing limitations are found by a court to be invalid or inapplicable under any applicable state or federal law, Customer agrees that Company’s total liability for all Losses of any kind or nature shall be limited to actual damages without regard to any punitive or exemplary damages provided by any applicable law.
Confidential Information
Insurance
Non-Solicitation of Employees
Subcontractors
Relationship of Parties
Force Majeure
Privacy and Data Protection
Assignment
Survival
Governing Law; Venue; Jurisdiction
Entire Agreement
Execution
LAST UPDATED May 27, 2025