Fulfillment and Refunds Policy
Effective Date: March 13, 2025
At Wildflower Property Services Inc., we take pride in delivering reliable and professional yard maintenance, lawn care, gardening, hedge trimming, leaf removal, weed control, and property clean-up services. We believe in clear expectations and fair policies to ensure a positive experience for our customers.
Fulfillment Policy
We are committed to completing all scheduled services efficiently and as promised. Our services are carried out by experienced crews who take care to maintain and enhance your outdoor spaces.
- Scheduling & Service Delivery: We make every effort to complete services on the scheduled date. However, weather conditions and other unforeseen circumstances may occasionally cause delays or adjustments. For one-time projects and major service changes, we will notify you as soon as possible. For ongoing maintenance services, minor delays or rescheduling due to weather may occur without advance notice.
- Customer Satisfaction: If something isn’t right, please let us know while we are on-site or shortly after completion so we can address it. Your feedback helps us maintain the high standards we set for our work.
Refund Policy
Payments & Deposits
- One-time services and special projects: Any deposits or upfront payments made for scheduled yard clean-ups, property maintenance, or other one-time services are non-refundable once the service is scheduled. The terms of the deposit will be outlined in your estimate or service agreement.
- Ongoing maintenance services: Payments for regularly scheduled yard maintenance (weekly/bi-weekly) are non-refundable after the service has been provided.
No Refunds After Service Completion
Once a service has been performed, payments are final, and no refunds will be issued. We stand behind the quality of our work and encourage customers to communicate any concerns before or during the service so we can make necessary adjustments.
Payment Due Upon Completion
- Payment for services is due upon completion, unless otherwise agreed in writing.
- Payments should be made directly to Wildflower Property Services Inc. according to the terms outlined in your estimate or service agreement.
By using our services, you agree to these terms. We appreciate the trust you place in us to care for your property and are committed to delivering high-quality results every time.
If you have any questions about this policy, please reach out to us.